GENERAL SALE CONDITIONS Soss Music, Supersister.nl
Article 1. Application
1.1 All offers, orders and agreements of Soss Music, hereinafter referred to as Soss, are subject to the General Terms and Conditions of Sale. All transactions are conducted via Soss Music.
1.2 By placing an order with Soss, you agree to the General Terms and Conditions of Sale of Soss Music.
1.3 These Conditions may only be deviated from in writing. In that case, the other provisions of these Conditions remain in force.
1.4 All rights and claims set out in these Terms and Conditions and in any further agreements shall also apply to any intermediaries and other third parties engaged by Soss.
Article 2. Offers/agreements
2.1 All offers of Soss are without obligation. Soss has the right to change prices, in particular when this is necessary on the basis of regulations.
2.2 An agreement is only concluded once Soss has accepted your order. Soss is entitled to refuse orders with reasons or to attach special conditions to the delivery. If your order is not accepted, you will be notified of this within ten (10) working days.
2.3 A number of articles (such as DVDs) have an age standard. By ordering these articles, you declare that you have at least the specified age.
Article 3. Prices and payments
3.1 The prices stated for the offered articles and services are in euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.
3.2 If the prices of the offered articles and services increase in the period between the time you order and the execution of the order by Soss, you have the right to cancel the order or to dissolve the agreement within ten (10) days of Soss notifying you of the price increase.
Article 4. Delivery
4.1 The delivery times stated on the website are indicative. You will receive your order as soon as possible and at the latest within 25 working days, unless Soss indicates otherwise. In the latter case, you will be informed of this in good time. Until the moment of delivery, you then have the right to dissolve the agreement free of charge. Exceeding the delivery period does not entitle you to compensation.
4.2 Delivery will take place at the time the articles are offered at the delivery address stated.
Article 5. Complaints and liability
5.1 Check the delivered articles upon receipt. You must report any defects to Soss in writing within two (2) months of discovery at the latest.
5.2 If the article ultimately does not comply with the agreement, Soss has the option of replacing the article with a new one upon return of the article or refunding the invoice price plus the shipping costs paid for this.
5.3 If you still do not want an article, you have the right to return the article to Soss within fourteen (14) days after delivery and to dissolve the agreement. In this case, returns will only be accepted if the packaging of the article is undamaged and the plastic seal has not been broken. If the item has already been paid for, Soss will refund the amount within thirty (30) days at the latest. The costs of returning the item will be for your account.
Article 6. Orders/communications
6.1 Soss is not liable for damage, delays or improper transmission of orders and communications as a result of the use of the Internet or other means of communication between you and Soss, unless there is gross negligence on the part of Soss.
Article 7. Miscellaneous
7.1 Without prejudice to Soss’ other rights, in the event of force majeure Soss will be entitled to suspend the execution of your order or to dissolve the agreement without judicial intervention by informing you of this in writing.
Article 8. Right
8.1 These Conditions and all rights, obligations, offers, orders and agreements to which these Conditions apply, are exclusively governed by Dutch law.
8.2 All disputes between parties will be submitted exclusively to the competent court in the Netherlands.
2561XW The Hague
ING bank # NL30 INGB 0008 9515 13
Chamber of Commerce # 73573531
VAT# EN 859584513 B01